Store Job Vacancies at Willows

Find your next opportunity at Willows.


We list as many of the jobs available here that we can, however some retailers prefer to advertise in-store, online via their websites or through Seek or Indeed only.

If there are any specific retailers you are interested in working for, we recommend speaking to them directly or visiting their store with a copy of your resume.


Retailer Position Application



Store Manager

We are looking for a Store Manager to join us at our Platypus store in Willows!

This role will see you lead, inspire and coach a team of passionate casuals including the support from your Assistant Store Manager. Driving Sales and KPIs, customer engagement and team member coaching and development. This opportunity will see you work collaboratively with your Area Manager to identify areas of opportunity for your store and team in a high-profile space.

The role & responsibilities:

- Ensure efficient operation of your store to achieve optimal results in sales targets, -KPI’s, store presentation, visual merchandising, stock levels, wage control and shrinkage

- Motivate your team to achieve optimal results in KPI’s & added value targets across stores

- Closely monitor store sales to achieve daily, weekly, monthly, and yearly targets - acknowledge outstanding results and identify any areas of missed opportunity

- Effectively manage the wage costs in store, adhering to weekly wage targets and company rostering standards

- Coach and mentor your team to maintain high team morale and encourage their individual development by ensuring training and succession plans are in place

- Ensure efficient OH&S management and adhere to state and national OH&S legislation 

Benefits & Culture:

- 40% off Accent Group brands | Hype DC, Skechers, Platypus, Vans & many more

- Tuesday to Saturday roster – two consecutive days off in a row to maintain a healthy work life balance

- Access to our ‘Employee Benefits’ program which includes discounted Gym -Memberships & Health Insurance packages

- Work amongst premium product alongside fellow passionate and dedicated sneakerheads

- Training & development to grow your career

- Opportunity to join the Future Leaders program which includes leadership training workshops, yearly global conferences, awards nights and much more

To be successful in this role, you will have:

- 1 + years Retail Store Manager experience in a fast-paced environment

- A motivated & driven ‘Make it Happen’ attitude

- A passion for leading & inspiring a team to succeed

- The ability to think strategically to identify missed opportunities and have a proven track record in driving sales and KPI’s

- Being operationally excellent and experienced with stock control and visual merchandising

- Experience with effectively managing a roster & wage control


How to apply

If you are interested in this position, please apply via Seek


Robins Kitchen


Retail Sales Assistant

At Robins Kitchen, we love cooking, dining and entertaining. If you’re as passionate about customers and homewares as we are, we want to hear from you!

The Company:

Robins Kitchen is a part of Australia's largest privately owned and fastest growing homewares and kitchenware retailer, Global Retail Brands, With over 160 stores nationally, we are the only destination for all cooking, baking, entertaining and gift-giving essentials. We aim to provide our customers a team of individuals who love working in customer service and are absolutely passionate about the products they are selling. We value people who are eager to learn, are enthusiastic and who want to deliver the best customer experience possible. Our Robin's Kitchen stores are always looking for friendly and well-presented individuals who enjoy interacting with customers and being part of a fun, dynamic team.

Who You Are:

- A customer service superstar! 

- Demonstrated sales experience.

- Outstanding communication skills as well as a high standard of personal presentation.

- Experience working with KPIs.

- Ability to build strong relationships.

- Flexibility to work weekends and late trading hours according to business needs/peak trade periods.

- A passion for the retail industry, customer service and cooking!


The Benefits:

- A beautiful retail environment to work within.

- Opportunity to work with a great range of products.

- A dedicated Retail and Support team to assist you behind the scenes.

- Regular product and professional development.

- Generous staff discount.

- Fantastic career opportunities!

This is your opportunity to join this fast growing, dynamic and innovative brand.


How to apply

If you are interested in this position, please apply via Seek




Customer Service & Sales Consultants

Telstra is hiring!

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

What you'll do
A Telstra Retail Consultant thrives on making sure our customers connect faster, better & smarter. Every day is an opportunity to showcase your customer service skills. To make sure you're at the top of your game, you will be continually trained up on all the latest cutting-edge tech and devices. Your knowledge, progressive sales approach and consultative service will empower you to support and solution for both our new and existing Telstra customers.

About you
We are actively searching for exceptional individuals to express their interest in joining the team. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with the following attributes and skills:

- The ability to easily build a connection with a variety of new and existing customers

- An appetite to quickly develop customised solutions for customers

- A drive to reach (and exceed!) sales targets and KPIs

- The desire to learn and grow within the role (and beyond!)

- A positive and resilient approach to customer service within a dynamic environment


How to apply

If you are interested in this position, please apply via Seek


Stacey & Stacey Optometrists


Optical Sales Assistant

Stacey & Stacey Optometrists are looking for casual & part-time Optical Sales Assistants.

As an Optical Sales Assistant you will utilise your eye for style and exceptional customer service skills to assist our customers in selecting the perfect frames from our selection of leading designer & independent eyewear brands.
You will work closely with the Optometrist and store team to ensure customers get the right optical products and solutions to meet their needs, and experience world-class service.


How to apply

If you are interested in this position, please apply via Seek


PTC - Phone Tech & Comm


Customer Service Sales & Device Technician

PTC are currently seeking a Full-time team member who is a dedicated and driven Customer Service, Sales & Device Technician. This role will be based in our Willows store/s but you will be required to travel between all stores in Townsville
(Castle Town, Fairfield Central, Stockland Townsville, Willows) as required.


Reporting to the Store Manager, you will be familiar with working in a fast paced and dynamic retail environment. We will provide training in basic mobile device repairs so you must be willing to learn new skills and enjoy variety in a role. Not only will you be a key part of the team you will live for sales, delighting your customers every step of the way. Confident and willing to go the extra mile for your loyal and returning customers.


To be successful for this role, you will have:


- A genuine passion for mobile & tech!

- Flexibility to work at least one day on the weekend

- Experience working to and exceeding all budgets and KPI’s

- A hard working and motivated attitude to achieve goals and commissions

- A passion for an excellent customer experience

- An understanding of sales processes and techniques

- An ability to learn new things quickly and think on your feet!


How to apply

If you are interested in this position, please apply via Seek


City Beach


Retail Supervisor/Visual Merchandiser

At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.

We stock some of the world's biggest brands across surf, skate, streetwear, and fashion. Our stores are a hub that connect our customers to events, influencers, and trends, allowing them to live life on their terms.

The role:

As a Retail Supervisor with Visual Merchandising duties at our Willows store, you will be responsible for supporting the store leadership team in overseeing the daily operations of our retail stores and supervising our store teams. In this role, you will lead from the front, providing an exceptional and memorable experience for our customers through your outstanding product knowledge, customer service and ability to offer solutions. You will also work with the Store and Assistant Store Manager to deliver on business objectives and key success indicators.


How to apply

If you are interested in this position, please apply via Seek


Queensland Country Bank


Local Home Loan Specialist

Queensland Country Bank are seeking a friendly and genuine team player to join their Willows branch team as their Local Home Loan Specialist. 

As a Home Loan Specialist, you will:
- Provide an exceptional level of personalised service to Members and be expertly skilled across our products and services.
- You will be confident with managing and processing basic to complex personal and credit card lending as well as basic mortgage lending.

This is a full-time position based on a 38 hour work week based in our Willows branch. The successful may also be required to work across any branch in the Townsville area.


How to apply

If you are interested in this position, please apply via Seek


Alive Pharmacy


Dispensary Technician/Pharmacy Assistant

Alive Pharmacy are seeking an enthusiastic, reliable and experienced Pharmacy Assistant to join our Willows store in Townsville.

This is a full-time position, Monday to Friday.

Core responsibilities include:

- Processing prescriptions

- Managing medication packs for patients

- Managing stock in the dispensary

- Customer service including the counselling of S2 and S3 medicines

- Completing general and administrative duties as directed by the Pharmacist.

- Benefits and perks

At Alive Pharmacy Warehouse we understand that employees work best when they are professionally satisfied, working with a great team and in a positive environment. Alive Pharmacy Warehouse encourages and thrives from a great team culture.

We are proud to offer various on-the-job training opportunities to successful applicants, including general product information training and Certificates II, III and IV in Community Pharmacy.

Skills and experience:

- Positive and motivated attitude

- Previous customer service experience essential

- Previous pharmacy experience highly desirable but not essential

- Ability to work autonomously and as a team in a small, fast paced environment.


How to apply

If you are interested in this position, please apply via Seek


The Athletes Foot


Assistant Manager

The Athletes Foot are looking for a full-time Assistant Manager.

- You must be willing to learn & have great communication skills.
- Management skills are desired but not necessary.
- Competitive remuneration, bonuses & employee discounts.


How to apply

If you are interested in this position, please apply with resume in-store.



Hairdressers & Barbers

- Specialising in both Men and Women's cuts
- Fulltime or Casual employment opportunities
- High hourly rate


How to apply

Please contact Edward for further information: or call 0411 611 099


Kazza's Barber Shop


Barbers & Hairdressers

Kazza's Barber Shop are looking for qualified Barbers and Hairdressers to join their awesome team. 


How to apply

If you are interested in this position, please apply in-store or online at:


Bright Eyes


Team Member

Bright Eyes are currently looking for 2 team members.

1. Casual sales assistant: 10 - 15 hours per week. 

2. Casual sales assistant: 20 - 25 hours per week, with the opportunity to become full time.


How to apply

If you are interested in these positions, please apply within or email resume to:


Milk Espresso


Experienced Chefs, Cooks and Baristas

Milk Espresso Willows are looking for experienced staff to fill multiple positions including Chef, Cook and Barista.
Training will be provided. Full-time hours are available plus staff receive a generous discount on food and free coffee every shift.


How to apply

If you are interested in this position, please apply within or email your resume to Vaughan at or Ben at